About Us

Mandate

CHAPTER II – Purpose and Formation SEC. 5.

Purpose. – Local water districts may be formed pursuant to this Title for the purpose of

acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts,

providing, maintaining and operating wastewater collection, treatment and disposal facilities, and

conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose.


Mission

As a public utility firm, CKWD is committed to promote the well-being of the people of City of Koronadal through effective and efficient delivery of potable and sustainable water supply, better quality and responsive services, utilization of modern technology, enhancement of its human resource capability and the transformation of the District into one of the most progressive and viable water districts in the Province of South Cotabato.


Vision

A progressive, self- sustaining provider of sufficient potable water supply and quality service in the City of Koronadal.


Quality Policy

With the commitment to provide excellent services,

we in the CITY OF KORONADAL WATER DISTRICT, shall adopt the following principles:

Diligently adhere to our service standards and strive for excellence in customer

Ensure compliance to all applicable statutory and legal requirements

Engage competent personnel and provide continuous personnel training and development

Regularly review the performance of our Quality Management System for continual Improvement


Performance Pledge

We, the officials and employees of the CITY OF KORONADAL WATER DISTRICT,

Pledge to deliver efficient and equitable public service to all our concessionaires.

Specifically, we will: Serve with integrity, impartiality and professionalism,

Attend to our concessionaires’ concerns and complaints Politely, courteously and without delay.

We work according to the eight-hour standard working time, or beyond when the need arises.

Be prompt and timely, Be presentable at all times by wearing proper office uniform and identification.

Provide feedback system to assess the quality of the services rendered and make necessary improvements.

Treat everyone equally and Provide comfortable area for front line Services.


Organizational Chart