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CHAPTER II – Purpose and Formation SEC. 5.

Purpose. – Local water districts may be formed pursuant to this Title for the purpose of

(a) acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts,

(b) providing, maintaining and operating wastewater collection, treatment and disposal facilities, and

(c) conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose.

As a public utility firm, CKWD is committed

to promote the well-being of the people

of City of Koronadal through effective and efficient

delivery of potable and sustainable water supply,

better quality and responsive services,

utilization of modern technology,

enhancement of its human resource capability

and the transformation of the District into

one of the most progressive and viable water districts

in the Province of South Cotabato.

A progressive, self- sustaining provider of sufficient potable water supply and quality service in the City of Koronadal.

With the commitment to provide excellent services, we in the CITY OF KORONADAL WATER DISTRICT, shall adopt the following principles:

 

  1. Diligently adhere to our service standards and strive for excellence in customer
  2. Ensure compliance to all applicable statutory and legal requirements
  3. Engage competent personnel and provide continuous personnel training and development
  4. Regularly review the performance of our Quality Management System for continual improvement

We, the officials and employees of the

CITY OF KORONADAL WATER DISTRICT,

pledge to deliver efficient and equitable public service

to all our concessionaires.

Specifically, we will:

Serve with integrity, impartiality and professionalism,

Attend to our concessionaires’ concerns and complaints politely, courteously and without delay.

We work according to the eight-hour standard working time, or beyond when the need arises.

Be prompt and timely,

Be presentable at all times by wearing proper office uniform and identification.

Provide feedback system to assess the quality of the services rendered and make necessary improvements.

Treat everyone equally and

Provide comfortable area for front line Services.

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