Services

Services

We mastered excellent customer care as we deliver the service to about 33,000 household in different barangays. Our growth is dictated by our satisfied customers. Hence, we intend to deliver more by adding value in any way to the services we provide.

Accept Payments

A. Application Form & Service Contract of Agreement and photocopy of any following proofs of ownership/ occupancy/ residency:

  • Lot title or photocopy of Proof for personal identification and/ or of authority
  • Deed of Sale
  • Lot Assessment
  • Tax Declaration of Property
  • Barangay Certificate (for Home steed Lot)
  • Lease Contract
  • Deed of Donation
  • Other valid Proof
    – PRC ID
    – Driver’s License
    – Company ID
    – SSS ID/ GSIS E-Card
    – Passport
    – Voter’s Certificate ID
    – Community Tax Certificate

B. Orientation/ Seminar (Every Tuesday & Thursday @ 9:00 am) at CKWD Office

C. Payment of Service Connection Fee & Estimated Materials

Schedule of Services:

Mondays – Fridays
(Except During Holidays)
8:00 a.m. – 5:00 p.m. (No Noon Break)

Who may avail the Services:

  • All registered concessionaires

Fill up Service Request Form

Schedule of Services:

Mondays-Fridays
(Except During Holidays)
8:00 a.m. – 5:00 p.m.
5:01 p.m. – 7:00 p.m. (On Call Duty)

Fill up Service Request Form

Payment of Arrears

Payment of Re-connection Fee – Php 200.00

Schedule of Services:

Mondays – Fridays
(Except During Holidays)
8:00 a.m. – 5:00 p.m. (No Noon Break)

At least fifteen (15) days before DUE date

Schedule of Services:

Mondays-Fridays
(Except During Holidays)
8:00 a.m. – 5:00 p.m.

Fill up Service Request Form

Payment of Transfer Fee of Php 150.00 & Cost of Estimated Materials

Schedule of Services:

Mondays – Sundays
(Except During Holidays)
8:00 a.m. – 5:00 p.m. (No Noon Break)

Who may avail the Services:

  • Concessionaires / Customers / Concerned Citizens

Fill-up Service Request Form at the CKWD Office or;

Call Telephone No. (083) 228 – 4049

The City of Koronadal Water District is a compliant of Republic Act No. 9994 known as the “Expanded Senior Citizens Act of 2010

SEC. 4. Privileges for the Senior Citizens.

….”(c) the grant of a minimum of five percent (5%) discount relative to the monthly utilization of water and electricity supplied by the public utilities: Provided, That the individual meters for the foregoing utilities are registered in the name of the senior citizen residing therein: Provided, further, That the monthly consumption does not exceed one hundred kilowatt hours (100 kWh) of electricity and thirty cubic meters (30 m3) of water: Provided, furthermore, That the privilege is granted per household regardless of the number of senior citizens residing therein;

“(d) Social Services

“At least fifty percent (50%) discount shall be granted on the consumption of electricity, water, and telephone by the senior citizens center and residential care/group homes that are government-run or non-stock, non-profit domestic corporation organized and operated primarily for the purpose of promoting the well-being of abandoned, neglected, unattached, or homeless senior citizens, subject to the guidelines formulated by the DSWD.

“(1) “self and social enhancement services” which provide senior citizens opportunities for socializing, organizing, creative expression, and self-improvement;

“(2) “after care and follow-up services” for citizens who are discharged from the homes or institutions for the aged, especially those who have problems of reintegration with family and community, wherein both the senior citizens and their families are provided with counseling;

“(3) “neighborhood support services” wherein the community or family members provide caregiving services to their frail, sick, or bedridden senior citizens; and

“(4) “substitute family care ” in the form of residential care or group homes for the abandoned, neglected, unattached or homeless senior citizens and those incapable of self-care.

For all the senior citizens interested to apply, just present the following to the CKWD Office:

  1. Application Form for Senior Citizen Discount Availment duly signed by the applicant
  2. Latest picture 1×1 – colored 3 pcs
  3. Proof of Residence / Barangay Clearance
  4. Senior Citizen Valid ID with number – photocopy
  5. Valid Identification Card (GSIS, SSS, TIN, Voter’s ID, Postal ID, Drivers License) – photocopy
  6. Present Year Cedula – photocopy

Schedule of Services:

Payment Centers:

1. City of Koronadal Water District

Block 1, Casa Subdivision, Koronadal City

Mondays – Fridays (except during holidays)

8:00 am – 5:00 pm

     NO NOON BREAK

 

2. Philippines Veterans Bank

Gensan Drive, Koronadal City

Mondays – Fridays

9:00 a.m. – 2:00 p.m.

(Bring your undue water bill)

 

3. ACE Centerpoint Bayad Center

4th Floor Ace Center Point, Roxas Street, Koronadal City

Mondays – Sundays

9:00 a.m. – 3:30 p.m.

(Bring your undue water bill)

 

4. KCC Mall of Marbel

4th Floor KCC Mall, Gensan Drive ,Koronadal City

Mondays – Sundays

8:30 a.m. – 4:00 p.m.

(Bring your undue water bill)

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